CIATEC is thrilled to announce its newly signed partnership agreement with PECB, the well-known ISO certification and training provider. By…
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Information Technology Service management (ITSM) topics.
Dubai is not settling for smiley faces buttons to measure customers satisfaction. Dubai’s Roads and Transport Authority (RTA), has announced…
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Steps to Build an Effective ITSM Strategy To have a comprehensive and implemented IT service management ITSM strategy comes from…
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5 Key Steps for a Successful Change Management A change, any change, can be very stressful, and changes in IT…
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You want to become ISO Certified? If you want your company to become ISO certified, you probably already know the…
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Backup is an essential task in the everyday life of any system administrator. And when it comes to deciding on…
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Traditionally, company’s higher management perceives IT department as a burden that they can’t get rid off their shoulders. Any IT…
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Reading through the third version of Information Technology Infrastructure Library (ITIL V3) foundation course, there is a single phrase that…
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First things first, CIATEC is not in any way related to or associated with the US Central Intelligence Agency, as…
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